We are committed to providing the best experience to all of our users.
Customer Services opening hours:
Mon to Fri: 6am - 10pm CET
Sat & Sun: 8am - 12pm CET
You can contact us at:
12043 Berlin Germany
Privacy & Safety
FOX BOX- EduBaba GmbH is committed to protecting our customer's privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights.
This page is used to inform website visitors about our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:
Information you provide to us when you use our Site (e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile);
Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information);
Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media);
Information you provide us when you enter a competition or participate in a survey;
Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and
Other information necessary to provide the Site, for example we may access your location if you give us your consent.
If you also shop in one of our stores, we may combine information you give us in-store (e.g. if you make a purchase or join our mailing list in-store) with the information above.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored in your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is sent to your device. If you choose to refuse our cookies, you may not be able to use some parts of this Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
You may also provide us information that you post to the Services. Your questions, answers, and other contributions on the Services, and metadata about them (such as when you posted them), are publicly viewable on the Services. This information may be found by search engines and be published elsewhere on the web in accordance with our Terms of Service and this Policy.
Google User Data
If you choose to register using a Gmail account, we will, after we have confirmed your permission, securely access information obtained from your account (email). In particular, we may need to access your inbox folder in order to detect replies to emails that have been sent via EduBaba GmbH; this is necessary in order to make the core functionality of our Services work as intended. Our servers only store emails you have sent via EduBaba GmbH and any responses you received to those emails, so we can detect replies, classify them and you can have access to them from the Services. Also, we may store your authentication token and account email address. This data will be securely stored in order to be used by EduBaba GmbH to provide you with the Services (including but not limited to logging in to your account, sending emails via the EduBaba GmbH platform, accessing emails you sent and viewing replies you received). Under no circumstances will this data be voluntarily shared with any third parties; EduBaba GmbH would only provide this information to legal authorities upon their rightful request or in the case of an emergency. Should you choose to disconnect your Gmail account or choose to close your account, any information from Google stored on our servers will be deleted permanently.
Facebook User Data
If you choose to register using a Facebook account, we will, after we have confirmed your permission, securely access information obtained from your account (email, friend list). In particular, we may need to access your inbox folder in order to detect replies to emails that have been sent via EduBaba GmbH; this is necessary in order to make the core functionality of our Services work as intended. Our servers only store emails you have sent via EduBaba GmbH and any responses you received to those emails, so we can detect replies, classify them and you can have access to them from the Services. Also, we may store your authentication token and account email address. This data will be securely stored in order to be used by EduBaba GmbH to provide you with the Services (including but not limited to logging in to your account, sending emails via the EduBaba GmbH platform, accessing emails you sent and viewing replies you received). Under no circumstances will this data be voluntarily shared with any third parties; EduBaba GmbH would only provide this information to legal authorities upon their rightful request or in the case of an emergency. Should you choose to disconnect your Gmail account or choose to close your account, any information from Google stored on our servers will be deleted permanently.
Use of Personal Information
- Improve your browsing experience by personalizing and improving the Services;
- Send information to you which we think may be of interest to you by post, email, or other means;
- Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you,
Customer Testimonials and Comments
We post customer testimonials and comments in our Services, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Confidentiality and Security of personal information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All the Personal Information we have where EduBaba GmbH acts as a processor for a customer's data (e.g., use of the EduBaba GmbH Services) is encrypted via database encryption. All connections to our Website or Services are protected via the use of encrypted connections, such as the Secure Socket Layer (SSL) protocol. Also we do store all email accounts or email accounts passwords we use to provide our services via your email. Do not forget that your account in EduBaba GmbH service is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and keep it long and complicated enough and by logging out of your account after each use. If you have any questions about the security of your Personal Information, you can contact us at email@example.com.
Data protection (incl. data transfer)
All our employees and contractors have been trained about protecting the customer data.
Unsubscribing from our newsletter
You may unsubscribe from our newsletter and marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by sending us an email at firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails or notifications related to their account with us or the EduBaba GmbH Service.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
- Credit / Debit Cards
- Offline Payments